Our Floor Leaders could also be known as the store’s MVPs! They serve as experts in our stores, driving operational and sales performance and ensuring a top-notch experience for our guests. Well-versed in our product routines, these key players ensure the store looks award-winning every day. While not a management position, the Floor Leader does hold keys to the store and performs opening or closing duties as assigned and is a mentor to other associates looking to grow their careers in retail.
-Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store’s daily business.
-Executes detailed, comprehensive stock and product management routines, including processing shipment and completing markdowns, merchandising, replenishment and fulfilling online orders.
-Welcomes guests and assists with finding their perfect pair, accessories or apparel.
-Keeps an overview to daily operations and troubleshoots any concerns with transactions and store routines.