Required to provide advocacy and linkage to community resources for health and social services needs identified during the initial assessment process and throughout treatment participation.
Coordination of internal support needs and to reduce treatment barriers.
Assist with screening potential clients for program, scheduling intake appointments, intake and orientation of new clients to treatment program.
Monitors Medicaid paperwork for enrollment and disenrollment from services and completes required intake and discharge forms as required. Facilitate Medicaid or other insurance needs and processes for all clients, including documentation of Insurance/Medicaid and tracking clients use of services.
Complete wellness phone call checks and maintain progress notes and other required documentation for services provided as directed by the Clinic Manager and Clinical team members.
Responsible for tx and service referrals as needed, as well as coordination of care with PCP and other mutual providers (MH tx, DCS, probation/parole, etc).
Assists with transportation arrangements as needed.
Arranges for courtesy dosing and requesting exceptions to take home medication policy.
Collaborates with counselor to follow up regarding AWOLs and abnormal drug screens.
Facilitates internal transfers to other CMS locations as well as transfers to external MAT programs.
Assist clients upon intake with appropriate documentation, including, but not limited to: releases of information, Coordination of Care letters, client fee agreements, advanced directives, and language assistance forms.
Facilitating the application and tracking process for the Substance Use Disorder Voucher process and communication with clients regarding the process.
Facilitate client clinical documentation, coordinating with the assigned counselor.
Attends required meetings: Clinical staff meetings, clinical oversight, workshops, seminars and training, etc. as assigned by the Clinic Manager or Clinical and Operations Supervisor, including and Medical Director.
Education, Certification and Experience Requirements
High school diploma or GED. Bachelor’s degree in a related field a plus.