The Information Technology Service Management (ITSM) Process Lead is responsible for designing, managing, and reporting on a core IT Infrastructure processes, such as Problem, Change, Incident, Event, Service Level or Knowledge management. The ITSM Process Lead is a subject matter expert (SME) in the specific process area, representing the process to all stakeholder, reporting on performance, and developing recommendations for continual service improvement.
What You’ll Get To Do:
You’ll Bring These Qualifications:
These Qualifications Would Be Nice To Have:
What We Can Offer You:
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.